Dear customers,

In order to improve our overall service quality for you, we have now our new central service department at your disposal. It will serve as the first point of contact for all your questions and problems regarding the service and repair of our products.

You can send us your complaints just by filling the RMA form online on the following link then you will obtain an RMA number.

Please send your goods for repair with this RMA number to:

LTG Service Center (LSC)
LTG Ulm GmbH
Lise-Meitner-Straße 16
89081 Ulm

Tel.: +49 (731) 59099 150
Fax: +49 (731) 5909 49150


In addition to that, our ticket system guarantee fast and efficient processing with the best possible transparency regarding the status of your repair.

For your questions regarding sales issues, customer service and spare parts as well as existing maintenance contracts, you can gladly contact your usual contact persons under the previous addresses and telephone numbers.

Moreover, a contact person in the LTG Service Center is available to you under the telephone number +49 (731) 59099 150.

Best Regards,

Andreas Vogt
Head of Service Center